Source: ASQ

A team is a group of people who perform interdependent tasks to work toward a common mission.

Some teams have a limited life: for example, a design team developing a new product, or a process improvement team organized to solve a particular problem. Others are ongoing, such as a department team that meets regularly to review goals, activities and performance.

Recommend this article...

Source: ASQ

Empowerment is based on the belief that employees have the ability to take on more responsibility and authority than traditionally has been given to them, and that heightened productivity and a better quality of work life will result.

Different words and phrases are used to define empowerment, but most are variations on a theme: to provide employees with the means for making influential decisions.

Recommend this article...

Careers in quality can vary from one organization to another. Nevertheless, a few primary job classifications are consistent, regardless of industry or organization:

Recommend this article...

Source: ASQ

An incredibly high percentage of the changes introduced in business organizations do not reach their full potential—that is, they’re not fully implemented or do not produce the benefits envisioned by their sponsors.

Changes usually don’t fail because of technical reasons, such as something inherently flawed about the change itself. They usually fail for human reasons: The promoters of the change did not attend to the healthy, real and predictable reactions of normal people to disturbance of their routines.

Recommend this article...